In recent years, Value Management (“VM”) has taken a broader context and applications, moving from the
usual “hard” to “soft” VM applications in the construction industry. Increasingly, the emphasis on economic
value or value for money is shifting to other equally if not more important values such as environmental,
social, stakeholders, systems, quality, etc.
This paper aims to provide a brief overview of the application of “soft” VM in quality management system
(QMS). It reports the VM process and outcomes from a VM workshop and its follow-up sessions for a Group
of Companies in Malaysia who has since achieved their ISO 9001:2000 certification.
Read full article in this PDF